PRIVACY POLICY AND DATA PROTECTION

This Privacy Policy and Data Protection regulate the use and protection of all personal data of users of the website https://stringtreeguitars.com/ and below are presented and explained the rights related to the protection of their personal data processed by Projex, obrt za usluge tonske režije, Vrazova 10, 42 000 Varaždin, OIB: 13474838904 (hereinafter referred to as Projex obrt za usluge tonske režije and/or Data Controller).

General information

Data Controller of personal data:

Projex, obrt za usluge tonske režije, Vrazova 10, 42 000 Varaždin, OIB: 13474838904

Contact information to obtain all information regarding the processing and use of personal data:
Phone number: +385 98 377 356
Email: edvin.derahovic@gmail.com

The user is an individual whose personal data is processed by the data controller based on one of the legal bases for personal data processing. The user can be an individual who has registered on the website https://stringtreeguitars.com/ or accessed the website and provided consent to the data controller to process their personal data as specified in the registration form. It can also include any other individual who has given consent for data processing.

During the processing of personal data, Projex adheres to the principles outlined in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as the repeal of Directive 95/46/EC (hereinafter referred to as “the Regulation”). These principles include the lawfulness, fairness, and transparency of processing, minimizing the amount of data, limiting the purpose and storage of personal data, accuracy, completeness, confidentiality, and reliability. Projex implements technical and organizational security measures to ensure an appropriate level of data processing security.

Types of personal data processed:

Projex processes personal data that you have entrusted to us through the website, via newsletters, and your consents provided for the purpose of contact and providing information about new products and services.
Personal data collected based on loyalty programs may include: name, address, city, postal code, email, phone number, and date of birth.
Personal data collected based on your subscription to the newsletter may include: email address.
Personal data that may be collected for the purpose of contacting you and providing information about new products and services (promotions, benefits, news), depending on your consent, may include: name, address, city, postal code, email, phone number, and mobile number.
In addition to the mentioned personal data, Projex may collect other data if there is a legitimate interest for their collection.

Legal basis for processing, purpose, method of processing, and retention of personal data:

Processing personal data includes actions such as collecting, recording, structuring, storing, modifying, accessing, using, transmitting, or destroying personal data. Projex collects, processes, analyzes, and uses personal data for sales purposes, implementing measures and activities, and providing information within the website. The processing of personal data by Projex depends on your interaction with the website, the services, products, or functionalities you wish to use, and it is done for the purpose of registration, marketing, and/or usability and quality analysis to improve our services. The legal basis for processing can be a sales contract or service provision, compliance with legal obligations of the data controller, legitimate interests, and/or user consent.

All personal data is used solely for the purpose for which it was collected. In certain cases, the collected data may be shared with financial institutions, fraud detection and prevention authorities, providers of technological and analytical services, logistics, transportation, and delivery service providers and/or their affiliated institutions, customer support service providers, service providers, and partners in the field of marketing and advertising, such as social media platforms, promotion agencies, or advertising partners, but strictly in accordance with the purpose for which they were collected. The website does not use automated decision-making processes or profiling.

All data is deleted upon the cessation of the purpose for which it was collected, or upon the termination of the relationship, and at the latest upon the expiration of all legal obligations related to the retention of personal data, except in the case of objections, until the final completion of objection procedures in accordance with applicable regulations. It is possible that instead of deletion, the data is anonymized. In that case, all data associated with the user is permanently removed.

User Rights

The user has the following rights at any time:

• The right to information about the processing of personal data.
• The right to withdraw consent for the processing of personal data, which will result in the cessation of data processing.
• The right to rectification in case of incomplete or inaccurate personal data being processed.
• The right to erasure in cases such as the cessation of the processing purpose, withdrawal of consent, objection submission, or processing of personal data contrary to data protection regulations.
• The right to restriction of processing in cases where the accuracy of the data is disputed during the verification period, if the data processing was unlawful but deletion was refused, and instead, a restriction on data usage was requested, if the data is no longer necessary for the intended purposes but is still needed for legal claims, or if an objection has been filed regarding the distribution of such data.
• The right to data portability to another data controller, where technically feasible.
• The right to lodge a complaint regarding the processing of personal data with Projex or the competent state authority (Personal Data Protection Agency) if the processing is carried out for the performance of tasks in the public interest, the exercise of public authority, or if Projex invokes its legitimate interests (including profiling).

If you wish to exercise any of the mentioned rights, please contact us using the contact information provided in point 1.

If you excessively and obviously abuse any of these rights, we reserve the right to charge an administrative fee or refuse to process your request.

Cookie Usage Policy

The website https://stringtreeguitars.com/ uses cookies. Cookies are text files that are stored on the computer system by a web browser.

Many websites and servers use cookies. Many cookies contain a unique identifier called a cookie ID. The cookie ID consists of a series of characters that websites and servers can assign to a specific browser where the cookie is stored. This allows visited websites and servers to distinguish individual browsers from others that have different cookies. A specific browser can be identified by its unique cookie ID.
By using cookies, the website https://stringtreeguitars.com/ provides users with more accessible services that would not be possible without the use of cookies.

The information and offers on the website can be optimized through cookies, with the user and their user experience being a priority. As mentioned before, cookies enable us to recognize users of the website. The purpose is to make it easier for the user to navigate the website. For example, a user who uses cookies does not have to enter their access data every time they access the website because the website saves the cookie on the computer system.

At any time, the data subject can prevent the placement of cookies by editing the settings of the browser they use, thus permanently disabling the placement of cookies. Furthermore, already set cookies can be deleted at any time through any browser. However, if the data subject deactivates the placement of cookies in their browser, they may not be able to use all the features of the website https://stringtreeguitars.com/. In order for this website to function properly with all its functionalities and to continue working on improving the website and enhancing the user experience, we need cookies.
Essential cookies are necessary for navigating through the website https://stringtreeguitars.com/ and manage the basic functions of the web pages. For more information about cookies, please visit www.allaboutcookies.org.

Changes to Privacy and Personal Data Protection Policy

We regularly update the Privacy and Personal Data Protection Policy to ensure its accuracy and relevance, and we reserve the right to change its content if deemed necessary. Any changes and amendments will be promptly communicated to you through our website, following the principle of transparency.
Right to Lodge a Complaint
You have the right to lodge a complaint with the supervisory authority for privacy and personal data protection. In Croatia, the supervisory authority is the Personal Data Protection Agency, which can be contacted using the following information:

Personal Data Protection Agency
Selska cesta 136
HR – 10 000 Zagreb
Tel. 00385 (0)1 4609-000
Fax. 00385 (0)1 4609-099
E-mail: azop@azop.hr
Website: www.azop.hr

How to Contact Us

If you wish to exercise any of the mentioned rights or withdraw your consent given for the processing of your personal data (in cases where consent is the legal basis for data processing), please contact us.
You can reach us at any time using the following contact information:
Projex, audio production services
Phone number: +385 98 377 356
Email: edvin.derahovic@gmail.com
Address: Vrazova 10, 42 000 Varaždin